Contact ViceVersa Tools

Need help with a product, license, or conversion?

Our team can help with technical questions, product information, licensing, and conversion-related issues.

Technical Support Sales & Licensing Product Assistance

How can we help?

Pick a path — or use the form. Sales questions go to sales; technical and product questions go to support.

Send us a message

Tell us what you need help with and we will reply by email.

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Not sure which converter you need?

Tell us the format you have and the format you need. We will point you to the right tool — no catalog dump on this page.

Help me choose →

What happens after you contact us?

01 — We receive it

Your message is routed to support or sales from the reason you selected.

02 — We review it

Technical, sales, licensing, or product questions are read as written.

03 — We reply by email

The reply goes to the address you enter on the form.

Please don’t send sensitive email data

Describe the issue and attach a screenshot or the error text if you have it. Do not send confidential mailbox content or personal records unless our team specifically asks for a sample.

Support questions

How can I contact technical support?

Email support@viceversatools.com or send a message with reason set to Technical Support.

Where can I ask about licensing?

Use Sales & Licensing on the form, or email sales@viceversatools.com. License options are listed on each buy page.

What should I include in a support request?

Product name, what you were converting, Windows version if relevant, and the exact error or result. Leave mailbox files out unless asked.

How do I find the right converter?

Open the products catalog, or write the source and destination formats in the form and choose Product Information.

Can I ask for help before purchasing?

Yes. Pre-sales questions about which tool matches a conversion are welcome.

Where can I find product information?

Each converter has its own product page. The products list is the shortest way to browse them.

Can’t find what you need?

Tell us what you are trying to convert, and we will help you find the right solution.

Contact support Explore products